New project management articles published on the web during the week of May 30 – June 5, 2011.  We read all of this stuff so you don’t have to!  Recommended:

• Ty Kiisel suggests that the best way to keep the “squeaky wheels” – those who insist that their particular need is most important – at bay is through a formalized request queue.
• Margaret Meloni has some tips for handling a problem team member on your project.
• Samad Aidane interviews Convio PMO Director Cindy Margules on handling stubborn resistance to change.  Forty-two minutes, safe for work.
• ESI International has released the results of their 2011 Global PMO survey.  It’s interesting to see how pervasive some of the problems are.
• Matt Heusser interviews Johanna Rothman on the role of the software architect in Agile development.
• Whether you’re an interviewer or applicant, Peter Saddington has the essential ScrumMaster interview questions!
• People keep asking Todd Williams, “What do you do when you find yourself on a project that is a hopeless failure?”  His answer – be logical and dispassionate.  Like Spock?
• Derek Heuther quotes Walt Disney and reminds us to listen to others, instead of just barreling through Disney World at top speed, oblivious to all the wonder around you.
• Kerry Wills thinks project managers should have degrees in psychology.  Of course, Kerry has previously self-diagnosed his own OCD,  anxiety, and ADD …
• Elizabeth Harrin shares an interesting infographic on women in business, including participation in MBA programs.
• Jean Michelez explains the four pillars of accurate estimates for proposed CAPEX projects.  And then shares a diagram of a pyramid, which has no pillars.  Recommended anyway.
• Glen Alleman explains the difference between earned value and business value.
• And Taralyn Frasqueri-Molina talks about finding the RIO on projects that don’t generate any actual profits.

Enjoy!