New PM Articles for the Week of March 11 –17

New project management articles published on the web during the week of March 11 – 17.  Dave and Sandra read all of this stuff so you don’t have to!  Recommended:

  • Andy Jordan reminds us that the way we deal with stressful situations is what defines us as leaders.
  • Elizabeth Harrin and Phil Peplow identify six barriers to customer centricity.  Extracted from their book, “Customer-centric Project Management.”
  • Peter Tarhanidis asserts that the customer mindset is always right.
  • Shim Marom presents a decision tree on “Should you attend that meeting?” courtesy of Elizabeth Grace Saunders.
  • Gary Laverty reviews Charles Tryon’s third edition of “Managing Organizational Knowledge.”
  • Frank Saladis has a new book out, “Positive Leadership in Project Management.”
  • Samad Aidane interviews Lina Echeverria, author of “Idea Agent,” 63 minutes.  Also  Geoff Trickey on risk personality types, 45 minutes.  Both safe for work.
  • John Simko shares specific criteria when doing nothing is the appropriate action.
  • Dave Prior continues his interview with Personal Kanban author Jim Prior.  Just 25 minutes, safe for work.
  • LeRoy Ward notes that, if your organization isn’t good at project management, Agile practices will like make a bad situation worse.
  • Ben Ferris shares five tips for making better decisions.
  • Bruce Benson notes that finding the root cause of your current problems is the first step; looking at alternatives comes later.
  • Chuck Morton explains risk buffers, using the example of a daily commute.
  • APQC has released a best-practices study called “Effective Project Management Offices.”
  • Roz Baker lists the bare minimum fields required in a defect log.  Her definition of “PICNIC” is at the bottom, next to the smiley face.
  • Andrew Makar presents a great tutorial on how to create a custom status report within Project 2010.
  • Sue Cochran creates a Project Charter primer by defining the core charter
  • Whitson Gordon sings the praises of Evernote.  (And so do I!)
  • Brett Beaubouef explains the basic equation of requirements management: What + Why = How.
  • Patrick Richard shares insights from a Harvard Business Review blog post, on why employers aren’t filling their open jobs.
  • Toni Bowers has a short list of meaningless phrases you should remove from your resume.  Like “responsible for …”
  • Chip Camden addresses the question of whether age-ism is a factor for us IT consultants.  And then he shaves off his beard!
  • Amanda Augustine has some pointers for IT types who need to perfect their pitch.  Elevator pitch, that is.
  • Srinivasa Rao has been observing the behavior of his Generation Y colleagues, and thinks they will change the way projects are managed.
  • Venkat Rao addresses the biological aspects of curiosity, and ranges from boredom to the destruction of the universe.  Long, but a worthwhile read.