New PM Articles for the Week of May 13 – 19

New project management articles published on the web during the week of May 13 – 19. And this week’s video: Mike Clayton explains the Voice of the Customer, a process for understanding stakeholder needs. 3 minutes, safe for work. Mike has produced over 80 of these brief videos on a wide variety of topics; check them out here.

Business Acumen and Strategy

  • Ronald Smith lists some Worst Practices for outsourcing IT. Yes, these are guaranteed failure drivers—go thou and do otherwise. 11 minutes to read.
  • Michael Li recaps several very public failures of AI business solutions where inherent bias crept into the system because no one was managing the risk. 5 minutes to read.
  • Hites Ahir, Nicholas Bloom, and Davide Furceri examine the impact of uncertainty, driven by political forces, on business investment and economic results.

Managing Projects

  • Elizabeth Harrin posted two webinars this week: How to Succeed as a Project Manager, based on her book, and How to Manage Multiple Projects. Each a little over an hour, safe for work.
  • George Freeman gives us his thoughts on Architectural Awareness, the newest addition to the PMI Talent Triangle. At some point, will this become a square? 6 minutes to read.
  • Kiron Bondale observes that project information radiators require behavior changes on the part of the senior stakeholders in order to actually communicate. 2 minutes to read.
  • Leigh Espy introduces us to the Lean Coffee meeting and tells how to organize one. 6 minutes to read.
  • Gerri Poling shares her thoughts on ITIL 4, the version introduced earlier this year. Just over 2 minutes to read.
  • Johanna Rothman begins a new series on Agile methods for budgeting; here’s part 2. 7 minutes to read both.

Managing Software Development

  • Stefan Wolpers curates his weekly list of Agile content, from Friday deploy freezes to electronic vs. visual boards to unintended consequences of your metrics. 7 outbound links, 3 minutes to read.
  • “Uncle Bob” Martin, who is a pilot and a programmer, shares his thoughts on the Boeing 737 Max 8 software failure that caused two crashes. 6 minutes to read.
  • Jason Skowronski explains staging environments—what they are and how they fit into the deployment cycle. 7 minutes to read.
  • Bas Dijkstra looks at two main reasons test automation doesn’t meet expectations, then outlines six steps to avoid falling into these traps. 7 minutes to read.
  • Alexey Gayduk describes the implementation of a chatbot system using an automated insurance agent as an example. 4 minutes to read.
  • Marija Cvjetkovic is a product owner and a cartoonist. Here are a few “graphical” thoughts about her day job. 6 minutes to read.

Applied Leadership

  • Cornelius Fichtner interviews Agata Czopek on being an inclusive leader of a diverse project team. Podcast, 18 minutes, safe for work.
  • Mike Cohn tells us what the team wants from their Scrum Master. And any manager, for that matter. 4 minutes to read.
  • Sarah Hoban shares her experience with community goal setting. 3 minutes to read or download the podcast and listen for less than 5 minutes; safe for work.
  • Andy Makar recommends three must-read books to help a leader build better teams. 4 minutes to read.

Research and Insights

  • Gemma Read and Jason Thompson expect that if pedestrians can step into the road without fear of an autonomous vehicle hitting them, traffic will grind to a halt. 4 minutes to read.
  • Andreas Sandre summarizes 14 trends shaping consumer technology, transportation, and more. 4 minutes to read.
  • Colin Jones shares his notes on AWS security essentials, based on a video by Aaron Bedra. 6 minutes to read.

Working and the Workplace

  • Alice Boyes, author of The Anxiety Toolkit, explains what anxiety does to us at work, and it’s not good. 4 minutes to read.
  • Mike Vardy advocates for working at the speed of right—taking the time for critical thought and working on the right things. 2 minutes to read.
  • Michelle Cheng give us the executive summary of a survey on the most disruptive office distractions. If at least five make you feel guilty, there’s hope for you. 2 minutes to read.

Enjoy!

New PM Articles for the Week of April 29 – May 5

New project management articles published on the web during the week of April 29 – May 5. And this week’s video: Harry Hall tells how to plan project risk responses. 4 minutes, safe for work. This is the first of a series of four short videos on the general topic of managing project risk; the others are How to respond to project threats, How to respond to project opportunities, and How to respond to overall project risks.

Business Acumen and Strategy

  • Glenn Fleishman reports on the current state of artificial portrait generation: one more technique for internet fraud. 9 minutes to read.
  • Noah Smith says that while blockchain technology might surprise us and change the world someday, your skepticism is completely justified. 4 minutes to read.
  • Greg Satell reminds us that the future is not something that will happen, it is something that we will make. 4 minutes to read.

Managing Projects

  • Glen Alleman conducts a root cause analysis using the publicly available information on the Hertz Rental Car lawsuit against Accenture following their failed website redesign. 9 minutes to read.
  • Mike Clayton explains the use of a variation order in a contractual relationship. Video, 3 minutes, safe for work.
  • Eric Smith shares his techniques for making daily stand-up meetings as effective as possible. 4 minutes to read.
  • Leigh Espy gives us an introduction to Edwards Deming, the father of modern quality improvement, and his 14 points (no relation to Woodrow Wilson). 9 minutes to read.
  • Michael Wood revisits the history of Total Quality Management and notes some of the lessons we’ve learned since then. 8 minutes to read.
  • The nice folks at Team Clarizen tell us how to identify project constraints before they become major issues. 3 minutes to read.

Managing Software Development

  • Stefan Wolpers curates his weekly list of agile content, from “budgeting” an agile project to technical debt to managing the emergence of architecture. 7 outbound links, 3 minutes to read.
  • Rich Mironov explains the microeconomics of industrial hardware and enterprise software—two very different categories of products where synergy is achievable but challenging. 10 minutes to read.
  • Johanna Rothman closes out her series on agile product roles. 4 minutes to read.
  • Cesar Abeid interviews Dr. Mik Kersten, author of Project to Product. Podcast, 39 minutes, safe for work.
  • Dan Ashby posted a series on a different approach to testing, based on the types of product risks. Here is part two and part three. 15 minutes to read all three.
  • Jean-Pierre Lambert reports on his experiment with a one-day Sprint. This seems like an interesting approach for getting the team from storming to performing. 7 minutes to read.
  • Keith Foote gives us an overview of in-memory database architectures, for transaction processing in real-time systems. 6 minutes to read.

Applied Leadership

  • Sharlyn Lauby reminds us to set a good example for those we manage: unplug. 2 minutes to read.
  • Madhumita Murgia and Siddarth Shrikanth report on the struggles Big Tech is having with their approach to managing the ethical implications of AI. 5 minutes to read.
  • Emmanuel Goossaert reflects on reputations: how they are formed, how to verify them, and how to help bring them closer to reality. 8 minutes to read.

Research and Insights

  • Eleonore Pauwels reports on an AI-driven malware created by researchers that hacks CT scans; call it data poisoning. 5 minutes to read.
  • Jennifer Zaino describes the emerging concept of DataOps—automating data delivery with the appropriate levels of security, quality, and metadata. 5 minutes to read.
  • Edd Gent summarizes new research by BloombergNEF that projects electric car prices will fall below internal combustion engine car prices by 2020. This isn’t just a business opportunity for electric car manufacturers. 3 minutes to read.

Working and the Workplace

  • Jade Emmons rounds up a variety of projections about the future of networking. Will mixed-reality and AI replace wine and cheese parties? 4 minutes to read?
  • Sabina Nawaz tells us what to do after an uncomfortable conversation with a co-worker. Choose to live with the person, not the guilt. 4 minutes to read.
  • Art Petty coaches us on moving from the idea that we need to do something different with our careers to taking action. 4 minutes to read.

Enjoy!

New PM Articles for the Week of April 22 – 28

New project management articles published on the web during the week of April 22 – 28. And this week’s video: Mike Clayton explains the difference between UK and US definitions of a work package and, by extension, a work breakdown structure. 4 minutes, safe for work.

Business Acumen and Strategy

  • Mike Murphy reports that Alphabet subsidiary Wing has received FAA approval to begin rolling out drone deliveries to customers. Meanwhile, Amazon just announced that Prime customers will get free one-day delivery. 4 minutes to read both
  • John Naughton asks, “We test and control drugs, so why do we freely allow the spread of potentially harmful products by unregulated entrepreneurs?” 4 minutes to read.
  • Peggy Choi predicts the next gig economy opportunity: knowledge on demand. And the EU has passed legislation setting minimum rights for workers in the gig economy. 6 minutes to read both.

Managing Projects

  • Harry Hall coaches us on using a rigorous method for selecting project risk responses. Highly recommended! 5 minutes to read.
  • Pat Weaver shares a new paper, Knowledge Management is more than Information Management. 8 pages, 12 minutes or so to read.
  • Dale Howard shows how to analyze a cost variance in MS Project. 6 minutes to read.
  • Kiron Bondale tells us how to manage a project that isn’t a high priority for the organization but still needs to succeed. 2 minutes to read.
  • Jason Westland explains corporate governance—the rules and processes of interaction and decision-making—and how it impacts your project. 5 minutes to read.
  • Dmitriy Nizhebetskiy shares a comprehensive system for continuing to succeed throughout your project management career: relentless self-development. 10 minutes to read.

Managing Software Development

  • Stefan Wolpers curates his weekly list of Agile content, from dubious maturity models to dubious staffing ideas to legacy tech. 7 outbound links, 3 minutes to read.
  • Johanna Rothman continues her series on product roles. Here are Part 4 and Part 5, with at least one more to come. 7 minutes to read both.
  • Tony Ho Tran tutors us on following a six-stage UX design process. 12 minutes to read.
  • Jesper Ottosen says we should expand beyond the default notion that a system under test consists of just the software being developed. 3 minutes to read.
  • Jane Hurst lists six of the leading SaaS project management tools for software project management. 5 minutes to read.

Applied Leadership

  • Chris Croft talks us through handling aggressive behavior at work (without responding in kind). 4 minutes to read.
  • Leigh Espy shows us an advanced version of an old idea-generating technique: starbursting brainstorming. 4 minutes to read.
  • Daniel Miessler explains six performance measurement buzzwords and acronyms that effective managers know how to use correctly. 3 minutes to read.
  • Greg Satell tells us when it benefits companies to collaborate in order to compete better. 5 minutes to read.

Research and Insights

  • Anne Quito reports on Arnav Kapur’s live public demo of AlterEgo, a wearable device that allows users to access devices without typing or using their voice. 4 minutes to read.
  • Samuel Bocetta updates us on Triton, a form of malware that targets industrial equipment. Think nuclear plants and oil pipelines. 5 minutes to read.
  • David Balaban reviews the efficacy of some of the widely-used tools to defend against cyber-attacks. 6 minutes to read.
  • The folks at Continuum Security present three solid reasons to adopt a threat modeling approach to cybersecurity. “To catch a thief…” 8 minutes to read.

Working and the Workplace

  • Abby Wolfe explains why your next job search should begin with finding companies, not roles. And then tells us how to proceed. 8 minutes to read.
  • Adam Levin says that Email is the main communication tool for 95% of businesses. It’s time to re-think that. 4 minutes to read.
  • Jack Vale points out the downside of messaging apps: another vehicle for harassment, bullying, and drama. 3 minutes to read.

Enjoy!