New project management articles published on the web during the week of May 13 – 19. And this week’s video: Mike Clayton explains the Voice of the Customer, a process for understanding stakeholder needs. 3 minutes, safe for work. Mike has produced over 80 of these brief videos on a wide variety of topics; check them out here.
Business Acumen and Strategy
Ronald Smith lists some Worst Practices for outsourcing IT. Yes, these are guaranteed failure drivers—go thou and do otherwise. 11 minutes to read.
Michael Li recaps several very public failures of AI business solutions where inherent bias crept into the system because no one was managing the risk. 5 minutes to read.
New project management articles published on the web during the week of April 15 – 21. And this week’s video: Mike Clayton explains the PMI, APM, and Prince2 definitions of an issue, and what project managers should do to manage them. 5 minutes, safe for work.
New project management articles published on the web during the week of December 3 – 9. And this week’s video: Jim Whitehurst, former COO of Delta Airlines and CEO of Red Hat Software, explains what he learned from giving up everything he knew about being a leader. 11 minutes, safe for work.
Also: I received feedback from Reddit member dennythecoder, who said that the hyperlinks on my pages were too hard to read. As of this week, I’ve changed the color scheme. Please let me know in the comments if this makes things better or worse.
Business Acumen and Strategy
Mark Muro and Robert Maxim go a bit deeper into the story of GM’s coming layoffs: digitalization will lead to a very different automaker workforce. 4 minutes to read.
Mark Wilson assess the biggest challenge for engineers working on self-driving cars: the user experience. The targets are mundane, familiar, and non-threatening. 14 minutes to read.
Will Knight summarizes a report from AI Now Institute which identifies facial recognition as a key challenge for society and policymakers.
Tessa Sproule advocates for making ethics much more visible in our decisions about artificial intelligence—even to the point of bringing in ethicists. 8 minutes to read.
PMI has released three new reports on how disruptive technologies are impacting the project management profession. 3 minutes to read this quick overview.
Ben Howard provides a detailed tutorial on how to import a list of tasks from Excel into MS Project. 7 minutes to read.
Kiron Bondale considers the cost-benefit justification of having a project manager dedicated to a project. 2 minutes to read.
Mike Clayton proposes an eight-step process for decision making, pulling influences from four widely-used methodologies. 10 minutes to read.
Deb Schaffer rounded up a few appropriate holiday gifts for the project managers on your shopping list (or you can print it out and leave it for your Significant Other). 3 minutes to read.
Managing Software Development
Stefan Wolpers curates his weekly list of Agile content, from current trends in corporate transformation to lessons learned from Nextflix’ failures to a team charter workshop. 7 outbound links, 3 minutes to read.
Jonathan Creenaune describes the management approach taken for a truly enormous software engineering project—rearchitecting Confluence and Jira to be stateless, multi-tenant cloud applications. 15 minutes to read and well worth it.
Anne-Marie Charrett makes the point that quality is an emergent behavior of complex systems. 3 minutes to read.